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Shipping & Returns

SHIPPING COSTS

US DOMESTIC

  • FREE shipping on orders over $75 USD.
  • Visit our checkout page to estimate shipping charges. 

CANADA, EU*, UK and AUSTRALIA

  • $10 USD flat rate shipping on orders over $150 USD.
  • Visit our checkout page to estimate shipping charges. 
  • Duties and taxes will be prepaid and included at checkout.

REST OF WORLD**

  • Standard shipping charges apply. 
  • Visit our checkout page to estimate shipping charges. 
  • Duties and taxes will be prepaid and included at checkout.

SUBSCRIPTION SHIPPING***

  • You’ll be notified via email prior to recurring orders being shipped.
  • US: FREE shipping.
  • CA/EU/UK/AU: Standard shipping rates above apply. Duties and taxes will be prepaid and included in monthly charge.
  • Rest of World: Standard shipping rates above apply. Duties and taxes will be prepaid and included in monthly charge.
  • Cancellations must be requested 24 hours before subscription is set to renew. Cancel by emailing us at help@amp-hp.com or login to your personal portal.

SHIPPING TIMING

  • Orders placed by 12pm MST on weekdays ship the same day. 
  • Orders placed on weekends ship the next business day. 
  • Transit times are determined by shipping method. 
  • USPS transit times quoted are estimates only, as they are not a guaranteed service.

SATISFACTION GUARANTEE & RETURNS

We strive for 100% satisfaction with PR Lotion. If you are unhappy with your purchase from our website, you may return it for a replacement or refund within 60 days. Shipping charges are non-refundable, including return shipping.  Apparel and gear is non-refundable, but should you have any problems with your purchase, contact us to see if we can find a fix.

Contact: help@amp-hp.com for returns.

*EU countries include Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

**We currently ship to: United States, Aland Islands, Albania, Andorra, Armenia, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bouvet Island, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, French Polynesia, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Holy See (Vatican City State), Hungary, Iceland, India, Ireland, Isle of Man, Israel, Jamaica, Japan, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia (Republic Of), Malta, Mayotte, Moldova (Republic Of), Monaco, Montenegro, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Reunion, Romania, Saint Kitts And Nevis, San Marino, Serbia, Singapore, Slovakia, Slovenia, South Africa, Svalbard and Jan Mayen, Sweden, Switzerland, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Arab Emirates and United Kingdom.  Orders placed outside the US and Canada are restricted for personal supply and may not exceed a 9-month supply.

***Shipping policy effective on new orders placed as of 1.20.20.  Subscription orders placed prior are grandfathered in with existing shipping rates and terms but may be changed at any time through the customer portal or by emailing help@amp-hp.com.  Any cancelled subscriptions that are later reactivated are subject to the current shipping policy. 

 

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